speed88 Privacy Policy

1. About This Privacy Policy

1. speed88 is committed to protecting the privacy and security of the personal data entrusted to us by our players, prospective players, and website visitors. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
2. This Policy applies to all personal data collected through the speed88 Platform, including data collected during account registration, identity verification (KYC), deposits and withdrawals, customer support interactions, and general platform usage.
3. This Policy does not apply to third-party websites, payment processors, or services that may be accessed via links from the speed88 Platform. speed88 is not responsible for the privacy practices of such third parties.

2. Personal Data We Collect

speed88 collects personal data in the following categories, depending on how you interact with the Platform:

speed88 does not collect sensitive personal data (such as health data, religious beliefs, or political opinions) unless expressly required for responsible gaming or regulatory compliance purposes, and only with your explicit consent where required.

3. How We Use Your Personal Data

speed88 uses the personal data collected for the following purposes:

• Account Management: To register, verify, and administer your speed88 account, including processing deposits and withdrawals in MYR and maintaining your account history;
• Identity Verification (KYC): To verify your identity and age (21+ requirement) in compliance with our international gaming authority licensing obligations and anti-money laundering (AML) requirements;
• Service Delivery: To provide you with access to speed88's gaming products, including the live casino, sportsbook, and slots lobby, and to personalise your gaming experience;
• Fraud Prevention and Security: To detect, prevent, and investigate fraudulent activity, account abuse, money laundering, and other prohibited conduct on the Platform;
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via live chat and email;
• Regulatory Compliance: To meet our obligations under applicable laws and our international gaming authority licensing requirements, including record-keeping, reporting, and cooperation with regulatory authorities;
• Responsible Gaming: To monitor gambling patterns, enforce player-set limits, and identify players who may need responsible gaming support or intervention;
• Marketing Communications: To send you promotional offers, bonuses, and news about speed88 products where you have opted in to receive such communications. You may opt out at any time via your account settings or by contacting support;
• Platform Improvement: To analyse aggregated usage data to improve the speed88 Platform's performance, user experience, and product offering.

4. Legal Basis for Processing

1. Contractual Necessity: Processing necessary for the performance of the contract between you and speed88, including account creation, payment processing, and game service delivery.
2. Legal Obligation: Processing necessary for compliance with speed88's legal and regulatory obligations, including KYC/AML requirements under our international gaming authority licensing conditions.
3. Legitimate Interests: Processing necessary for speed88's legitimate interests, including fraud prevention, platform security, and platform improvement, where such interests are not overridden by your privacy rights.
4. Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing and Disclosure

1. speed88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
2. speed88 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
   • Payment Processors: Including Touch n Go eWallet, Boost, Maybank, CIMB Bank, and Public Bank, for the processing of deposits and withdrawals in MYR;
   • Identity Verification Providers: For KYC and age verification services;
   • Game Content Providers: Third-party game studios whose content is available on the speed88 Platform, to the limited extent necessary for game delivery and integrity monitoring;
   • IT and Infrastructure Providers: Cloud hosting, security, and technical service providers who process data on speed88's behalf under strict data processing agreements;
   • Regulatory and Law Enforcement Authorities: Where disclosure is required by law, court order, or the instructions of a competent regulatory authority with jurisdiction over speed88's operations.
3. Any third-party service provider engaged by speed88 is required to process personal data only as instructed by speed88 and in compliance with applicable data protection obligations.

6. Cookies and Tracking Technologies

1. The speed88 Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session state, and collect usage analytics. Cookies are small text files stored on your device when you visit the Platform.
2. speed88 uses the following categories of cookies:
   • Strictly Necessary Cookies: Required for the Platform to function, including authentication and session management. These cannot be disabled without breaking core functionality;
   • Functional Cookies: Remember your preferences (e.g., language settings, preferred game lobby view) to improve your experience;
   • Analytics Cookies: Collect aggregated, anonymised data about Platform usage to help speed88 understand how players use the service and where improvements can be made;
   • Marketing Cookies: Used to present relevant promotional content to players who have opted in to marketing communications. These are not used to track your activity on third-party websites.
3. You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the speed88 Platform.

7. Data Retention

1. speed88 retains your personal data for as long as your account remains active and for such additional period as is required to meet our legal, regulatory, and contractual obligations.
2. Account and transaction records are retained for a minimum of 5 years following account closure, in compliance with anti-money laundering record-keeping requirements under our international gaming authority licensing conditions.
3. Communications data (live chat transcripts, emails) is retained for a minimum of 2 years for quality assurance and dispute resolution purposes.
4. Following expiry of the applicable retention period, speed88 will securely delete or anonymise your personal data in accordance with our internal data destruction procedures.

8. Security Measures

1. speed88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to: SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting internal data access to authorised personnel only, and regular security audits.
2. While speed88 takes all reasonable precautions to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, speed88 will notify affected players without undue delay in accordance with applicable requirements.
3. You are responsible for keeping your speed88 account login credentials confidential. speed88 will never ask for your password via email, live chat, or any other communication channel.

9. Your Privacy Rights

Subject to applicable law and speed88's legitimate interests and regulatory obligations, you have the following rights in respect of your personal data held by speed88:

• Right of Access: To request a copy of the personal data speed88 holds about you;
• Right to Rectification: To request correction of inaccurate or incomplete personal data;
• Right to Erasure: To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to speed88's legal retention obligations;
• Right to Restriction: To request that speed88 restricts processing of your personal data in certain circumstances;
• Right to Data Portability: To receive your personal data in a structured, machine-readable format where processing is based on your consent or a contractual relationship;
• Right to Object: To object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights override those interests;
• Right to Withdraw Consent: To withdraw consent for any processing activity based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact speed88 at [email protected]. speed88 will respond to all verified requests within 30 days. Identity verification may be required before processing your request.

10. Children's Privacy

1. The speed88 Platform is strictly intended for persons aged 21 years and above. speed88 does not knowingly collect personal data from persons under the age of 21.
2. If speed88 becomes aware that personal data has been submitted by or on behalf of a person under 21, such data will be deleted immediately and the associated account will be closed without notice.
3. If you are a parent or guardian and believe that your child may have accessed the speed88 Platform or provided personal data to speed88, please contact us immediately at [email protected].

11. International Data Transfers

1. speed88's Platform infrastructure and some of its third-party service providers may be located outside of Malaysia. When personal data is transferred internationally, speed88 ensures that appropriate safeguards are in place — including contractual clauses — to protect your data to the same standard as required under this Policy.
2. By using the speed88 Platform, you acknowledge and consent to the transfer of your personal data to speed88's servers and service providers in accordance with this Policy.

12. Changes to This Privacy Policy

1. speed88 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered Players via email to the address on file or by prominent notice on the Platform, with reasonable advance notice before the changes take effect.
2. The date of the most recent revision is displayed at the top of this Policy. Continued use of the speed88 Platform following notification of a material change constitutes your acceptance of the revised Policy.

13. Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or speed88's handling of your personal data, please contact our support team:

• Live Chat: Available 24/7 via the speed88 Platform
• Email: [email protected]

speed88 will acknowledge all privacy-related enquiries within 2 business days and provide a substantive response within 30 days of receipt.